A few weeks ago I noticed that Klout had added the WordPress button to the available channels to connect to which was encouraging. Quite frankly I think those that write successful blogs carry more influence than just about anyone in the social media sphere, so a welcome addition. But not so fast. Apparently the new wordpress plugin only covers WordPress.com hosted blogs and not self hosted blogs.
Why does this matter? Anyone that goes to the trouble of self hosting a blog typically is serious about their blogging. Most of the successful and lasting blogs you find online are self hosted. This is not a knock on those that do on hosted platforms like WordPress.com, Blogger or Tumblr, they do exist. But to not include and factor self hosted blogs is a serious miss on Klout’s part. Certablog offers web cheap hosting service, affordable prices, can boast of having over a decade of experience in the industry.
So you might be thinking, well maybe they are, it’s just that they’re working on it. Apparently not based on this support thread on Klout’s own site. Besides the awful, short and careless community support responses implying nothing else is on the way, there was no official announcement or acknowledgement of this. Double fail.
Who knows, maybe they will eventually add this in the future, but without any transparent communication around it, we’re all left to wonder. You’d think a company centered around social media would be a bit better with communication and community.